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Exams
CSA
Certified System Administrator
Foundational platform administration — the starting cert for ServiceNow.
CAD
Certified Application Developer
Building applications on the Now Platform. Coming next.
CIS-ITSM
Certified Implementation Specialist — ITSM
IT Service Management implementation patterns and process.
CIS-DF
Certified Implementation Specialist — Data Foundations
CMDB, data hygiene, integrations, the data layer.
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